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Customer Care Center

Personal Banking

info@emeraldtcomb.com

Monday - Friday | 8am - 6pm EST

Remote Deposit and Business Online Banking

BillPay Customer Support:
+447418362810
Hours of Operation: 7am - 1am EST
7 days a week

Loan Payments:
Emerald Trust Commercial Bank

For Debit Card activation and/or PIN reset please call +447418362810.

To report Lost or Stolen Debit Cards please call +447418362810.

For customer complaints please email info@emeraldtcomb.com (This email is for Consumers only and any use by a business for soliciting​ services will be reported to applicable regulatory authorities for abuse).

 

Reminder: For the security of your account, when you call or email please do not disclose any confidential or sensitive information about your account. Over the phone you will be asked to verify your Account Number, Tax Identification Number, and Social Security Number. Additionally, we are only able to provide account information to authorized account signers. 

MORTGAGE PAYMENT INFORMATION

To pay by check or money order please remit payment to the following address:

Emerald Trust Commercial Bank Mortgage

34 mortgage street Warsaw
Poland


Monday - Friday 8:30am-5:00pm (EST)

To pay by phone you will need to provide your Routing number and checking or savings account number. We do not accept credit cards as payment.

 

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Customer Service & Claims
+447418362810   Fax: +447418362810
info@emeraldtcomb.com

 With Emerald Trust Commercial Bank , you get personalized service, which is hard to get with larger institutions these days. They listen to your needs and respond with timely solutions, and they make time to come out and sit with us face-to-face and work through details. 

Will Montoya
Principal owner and founder of Montoya & Associates

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